Terms and Conditions

Copyright


© 2013-2014 Yoshita Couture
All materials, images, content, designs, patterns, fabric patterns, and forms contained within this website, products, and materials are the intellectual property of Yoshita Couture and may not be copied, reproduced, distributed or displayed without express written permission.

Shipping


  • All products are handmade and take a few days to craft and ship, for information about a specific product please contact us at info@yoshitacouture.com (please ref the SKU in your email).
  • We ship via DHL to offer you the best shipping method possible.
  • Once the product is shipped we will email you the tracing number so that you can stay updated.

Lost, Stolen, and Undelivered Shipments

We know it is rare that a shipment gets lost, but it does happen. DHL failures are not our fault or a reflection on our level of dedication to our customers. If your shipment is sent without insurance:

• Yoshita Couture is not responsible for lost, stolen or undelivered packages. All lost, stolen, and undelivered packages without insurance are on the responsibility of the buyer.
• We are unable to replace or reship items purchased without insurance.
• If you want to purchase insurance you may do so by contacting us prior to ordering.

Shipment & Address Changes


We strive to ship same day we finish hand crafting the product, for this reason we will use the addresses provided to us on the invoice. Be sure to verify your address because:

• We will ship to the shipment address listed in the order confirmation.
• Any packages returned due to wrong or incorrect addresses will be reshipped at the cost of purchaser.

Refunds, Cancellations and Exchange


We strive to bring our customers the best products and service possible, we make an effort to process and ship orders ASAP, as well as invest in high quality materials and time to create these wonderful products. Because of the resources and time we take to get your goodies to you:

• All sales are finals, no refunds or returns are available.
• Order cancellations, additions to your order, or item swaps are unavailable once an order is placed.

Returns

We want you to cherish your experience with us so if, for some reason, you do not love your item I am happy to work with you just contact us at info@yoshitacouture.com

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